Yes, you can have multiple accounts for Curi if you are part of more than one organization that uses Curi. Each account is tied to a specific organization, allowing you to create and manage separate accounts for each organization you belong to. This way, you can seamlessly switch between different accounts and organizations within the app, ensuring that your work and communication remain organized and efficient across various contexts.
FAQ Category: Onboarding
Can I change my email for my Curi Account?
To change your email address in Curi , follow these steps:
First, open Curi and go to the “More” page by tapping on the More button in the bottom footer. From there, head to the “Settings” page, where the Account Settings page will be opened by default. In the settings, click on the “Edit Account” button right below the account information. Look for the section where your email address is listed. You’ll have the option to edit it—just enter your new email address. Once you’ve made the change, click “Save Changes.”
After that, the admin of your organization will be notified about the change. They’ll either accept or reject your request. If accepted, your new email will be updated the next time you start the app. If rejected, your email address will remain the same.
A couple of things to remember:
- Make sure the new email is valid and accessible since you’ll need to verify it.
- Don’t forget to save your changes before exiting!
You can also get guidance on using the app and managing your account settings by chatting directly with Curi AI through the “Get App Support” feature. Curi AI will assist you with any questions or concerns you may have regarding the app and account settings.
How can I delete my account from Curi?
To delete your account from Curi , follow these easy steps: Start by opening Curi and navigating to the “More” page by selecting the “More” option in the bottom footer. From there, head to the Settings page by selecting the “Settings” option, where the “Account Settings” page will open by default. Once you’re in your account settings, look for the “Delete Account” option. You’ll then need to enter your current password and choose a reason for deleting your account. After that, you can simply select “Delete.”
Before deleting your account, it’s a good idea to back up any important data or conversations you may need in the future. Also, make sure there are no active conversations or unresolved issues, as deleting your account will close everything. Keep in mind that this action is permanent and irreversible—once deleted, you’ll lose access to all your data and any ongoing processes.
How do I create an account on Curi?
To create an account on Curi , please follow these simple and guided steps:
Open Curi
Locate the Curi icon on your home screen or app drawer and tap to open it.
Splash Screen
Upon opening the app, you will be greeted with the splash screen. Wait for it to load, and the app will proceed automatically.
Enter Your Work Email
You will be prompted to enter your work email. This email should be the one registered with your organization.
Join Your Organization
After entering your email, your registered organization will automatically be displayed in the organization field.
If your email is linked to multiple organizations, you will see a list of organizations to choose from.
Select the organization under which you are creating the account.
🔹 Pro Tip:
If your organization does not appear, please contact your HR team or organization’s administrator to confirm that your email has been registered with Curi. If your organization has not registered yet, please send email to info@curiapp.ai
Accepting Terms and Conditions
On this page, You can access and review the app’s terms and conditions and Privacy Policy. Once you’ve read them, tap the checkbox to agree and continue.
Verification Code
If your email is registered within Curi by your organization, a 5-digit verification code will be sent to your email by Curi . Enter the code in the provided field.
If you made a mistake with your email, you can tap the “Change Email” option to correct it.
If you didn’t receive the code, tap “Resend” to receive another code.
Create a New Password
Once the verification code is accepted, you will be prompted to create a new password.
Enter your new password and confirm it in the respective fields. Ensure that your password meets the required criteria, which includes being a minimum of 8 characters long and containing at least one special character, one number, one upper case and one lower case character.
Tap “Create Password” to proceed.
Welcome to Curi
After creating your password, your account will be successfully created. You can now log in using your newly created credentials. If you need any further support or assistance, please feel free to contact our support team at support@curiapp.ai or use the “Get App Support” feature in the app to chat with Curi AI for assistance.
What permissions are needed, and how do I enable them?
Currently, when creating an account and logging into Curi, no additional permissions are required. During the account setup process, you will be asked to provide consent to the app’s Privacy Policy and Terms and Conditions. These agreements are essential as they outline how your data will be collected, used, protected, and shared. By consenting to these policies, you acknowledge that Curi will have access to data such as your device information, email, location, and more while using the app. For more details on the types of data Curi collects and how it is handled, please refer to our Privacy Policy.
You can manage permissions for email and device notifications directly from the app’s Settings page. To access this, simply click on the “More” button located on the far left of the bottom navigation bar from the Curi Home. This will direct you to the More page, where you will find additional options. From there, select the “Settings” option to open the settings page, where you can easily manage your notification preferences by selecting the Notifications tab.
If any future updates or features require additional permissions, such as access to mobile resources or your location, these will be clearly communicated to you via pop-up notifications when necessary. You will have the option to enable or disable these permissions as needed, and you can manage them through your device’s settings for Curi.
How do I finalize my setup and start using the app?
To finalize your setup and begin using the app, ensure that you’ve successfully created an account in Curi and logged in successfully.
The account setup process begins when Curi prompts you to enter your email and organization’s name, and give your consent to the app’s privacy policy and terms and conditions. If your email has been registered by your organization with Curi, a verification code will be sent to your email. After entering the verification code, you can create a new password and confirm it. Then, you will be directed to the login page.
Once you log in to Curi, you will be guided through the onboarding process, which includes watching the tutorial video and following the guided walkthrough to familiarize yourself with the app’s core features.
Once you’ve gained an understanding of Curi’s key features, navigation, and usage, you’re all set to start using the app. You will be directed to the Curi home screen, which serves as the launching point of the app. From there, you can interact with Curi AI, access AI-generated magic buttons, navigate to other pages, and explore various features of the app. Feel free to explore and interact with the features, and don’t hesitate to revisit the tutorial or contact support if needed. The app is now fully ready for you to use, and you can begin taking full advantage of its features and services.
If you prefer to skip the onboarding steps after logging in, you will land directly on the Curi Home and can start exploring the app on your own. However, please note that your account setup will only be considered complete once you’ve successfully logged into the app. Without logging in, you won’t be able to access the app’s features. Logging in is required to fully experience the app.
If, after logging in, you wish to update your profile or modify account details such as your email, password, or name, you can easily do so through the Settings page. To access the Settings page, tap the three-dot More button on the bottom navigation bar to navigate to the More page and select Settings option. By default, you’ll land on the Account tab, where you can update personal details, change your password, or delete your account if needed, giving you full control over your account settings.
Can I go back to previous steps if I make a mistake?
Yes, you can go back to previous steps if you make a mistake or accidentally skip any steps during onboarding. You have the flexibility to go back and redo any steps you’ve completed, so you can move through the process at your own pace and set everything up correctly. If you need to revisit a step or make changes, simply use the “back” option located in the top-left corner of the onboarding screens. Additionally, if you prefer not to go through certain steps, you can skip them by clicking the “skip” button located in the top-right corner of the page.
What should I do if I encounter an error during onboarding?
If you encounter any errors while onboarding, such as difficulty logging into your new account, loading or lagging issues, or other problems, don’t worry, our support team is here to assist you. First, try restarting the app or refreshing the page, as network issues can sometimes cause minor glitches. If the problem persists, you can reach out to our support team for further assistance. You can contact us via email at [support@curiapp.ai] or by using the contact information available on our official website at [www.curiapp.ai].
Our team will work promptly to resolve any issues and ensure your experience with Curi is trouble-free and smooth.
How can I navigate between different sections of the app?
Navigating through Curi is designed to be simple and intuitive, ensuring a smooth user experience with minimal effort. Once you log in, you will land on the Curi Home Screen, which serves as the main launching point of the app. From here, you can explore different sections using the header, bottom navigation bar, or interact with AI-generated Magic Buttons for quick access to key features.
Bottom Navigation Bar
The bottom navigation bar provides quick access to major sections of the app. It is accessible from the Curi Home, Rooms, More, Dashboard, Notes, Goals, and Settings pages. It includes three major icons:
Home (Left): Tapping this icon brings you back to the Curi Home Screen from anywhere in the app.
Rooms (Middle): This icon takes you to the Rooms Page, where you will see a list of rooms you are part of. Each room is represented by a card, and you can select the type of room, such as All Rooms, Room with Curi, or Room with Others. You can enter a room or view room details by tapping the action buttons on the card. Inside a room, you can engage in discussions and constructive dialogues. To return to the Rooms Page, simply tap the back arrow at the top-left corner of the room.
It’s important to note that when you are inside a room, the bottom navigation bar will not be visible. To navigate elsewhere, you will need to leave the room first by using the back arrow, it will bring you back to the Rooms page.
More (Right): This button directs you to the More Page, where you can access additional features such as Dashboard, Goals, Notes, Settings, Invitations, and Get App Support. This page also includes the Log Out option.
The Get App Support option opens an overlay with a chat interface, allowing you to interact with Curi AI for any app-related support. To navigate back to the More Page from any other page accessed through it, simply tap the back arrow at the top-left corner of the respective page.
At the top of the Curi Home Screen, you will find the Curi logo along with two important icons on the right:
The yellow lightning-shaped icon located to the left of the notification icon is the Panic Button. It opens an overlay for panic service where you can get immediate assistance by chatting with Curi AI. Whenever you feel triggered or panicked while interacting with someone or if something distresses you, you can simply tap the button to chat with Curi in an isolated and safe environment. Curi AI will help to calm you down through relaxation exercises and reassuring dialogues. The Panic Button is accessible from the main sections of the app and can be found at the top right of these pages to ensure that immediate support is always available to you.
The Notification Icon is located next to the Panic Button at the top right corner of the Curi Home, directs you to the Notifications Page, where you can check important notifications and reminders.
AI-Generated Magic Buttons
Curi Home features AI-generated Magic Buttons with suggested actions just above the input field. The topmost button, marked with a star icon, allows you to refresh suggested actions. Each time you tap this button, new suggested actions appear, usually based on your latest actions or preferences, making it easy to perform tasks with a single click.
Tapping any of the suggested action buttons will direct you to the relevant section or prompt Curi AI to assist. You can also command Curi AI from the Home Page to navigate you to specific sections. Curi AI will guide you or take you to the correct area. For further details about any feature, you can use the “Get App Support” option on the More Page.
Can I explore features before signing up?
No, you cannot fully explore the features of the app without signing up. To access and use the app, you must create an account under your organization. Once your account is created and you are logged in, only then will you be able to go through the onboarding process, familiarize yourself with the features, and explore the app.
However, if you would like to get a preview of Curi and its offerings before signing up, you can always visit our official website at [link]. This allows you to familiarize yourself with our app and its purpose. To experience the app in full and access all its features, an account under your organization is required.