Curi AI facilitates the communication by first prompting the user to describe the conflict or situation that they are facing, it asks targeted questions to gather crucial details about the cause of conflict, about the parties involved and assess whether communication with another party is necessary. If deemed beneficial, Curi encourages the user to create a collaborative “room” for dialogue with the other parties. In this space, the user can invite relevant individuals and establish the purpose, primary objective, ground rules, and agreements for the discussion. Both the user and invitees can suggest modifications to ensure that the conversation within the room is fair, inclusive, productive, and aligned with everyone’s expectations.
Once the room is set up, the conversation is guided by Curi AI. Users are provided private space to vent and express concerns, while Curi supports them in curating their messages. Curi provides real-time, personalized coaching, and helps users to reframe emotionally charged responses into respectful, neutral language. It also guides users to better understand others perspectives, promotes empathy while also validating their feelings.
Once the responses are refined and approved by Curi AI, they are shared in the public space within the room, allowing the conversation to continue. This AI-guided communication ensures that discussions remain constructive, helping to de-escalate potential conflicts, minimize misunderstandings, and prevent offensive remarks, ultimately enabling a respectful and collaborative environment.